12BET is a remote gambling brand, focused primarily on offering sports betting products and other gaming services to certain European and Asia Pacific markets.
12BET’s products and services are licensed and regulated by an appropriate remote gambling authority.
A Safe and Private Environment
We use 128-bit encryption, provided by Thawte, to ensure the security and privacy of your data. We keep all of your information confidential, and we will never share it or sell it to third parties, except in accordance with our Privacy Policy.
Excellence in Customer Care
Available 24 hours a day, 7 days a week, our customer service department are there for you - to help answer your questions and resolve your issues as quickly, politely and efficiently as possible.
Fraud & Security
Customers are only allowed one Account per customer and we perform random security checks to maintain system integrity and fairness. If we find any customers engaging in deceptive practices, we will close their accounts immediately. As per the terms of our licenses and the terms and conditions of our business, funds received through deception may be confiscated and/or retrieved.
Responsible Gaming
12BET is committed to responsible gambling. We believe that customers should enjoy betting with us but we understand that a small percentage of customers sometimes find that they can no longer control their betting behavior. That being the case we encourage customers to inform us as soon as they believe they are having difficulties so that we can provide information on support available
Payments
We offer a variety of secure and easy deposit and cash out options. We adhere to strict "know your customer (KYC)" and anti-money laundering (AML) policies and cooperate with 3rd party financial and regulatory authorities to ensure the highest standards of compliance.
We are very proud of the brand that we have built and would like for you to share our hard-built products and services in a safe, exciting and rewarding environment. We welcome any comments at
